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From the Editor

Editorial #019 - Online Dating Service True.com's Self Destruction
This Editorial Originally Appeared in the June 22, 2005 Newsletter. Subscribe here.

 

FROM THE EDITOR
Some new features introduced by online dating services really help add new dimensions to the online dating experience. For example, when keyword search was added to several online dating services, it allowed people to quickly find others who shared interests. Taking personality quizzes was also an innovative way to meet compatible people.

Every once in awhile, however, an online dating service introduces a bad idea into the marketplace. Enter True.

This week, True announced a new service. With the click of one button it will send out 20 "winks" to people compatible with you or vice versa. That's right - True has come up with a way to truly depersonalize the online dating experience. Imagine receiving a dozen more winks a month from people who may have never viewed your profile and may not have a genuine interest in you. You could end up spending hours writing "thank you for the wink" emails and never getting a response.

Winks, smiles, and flirts have always been a great way to let someone know you were interested in them after reading their profile. Now, True has found a way to turn it into "virtual spam". But really, that shouldn't surprise anyone. True started off as a great online dating service that has been drastically going downhill this year. True claims to promote a safe dating experience while using provocative ads to advertise its service. True even makes the user experience more unfriendly by forcing you to call the company on the phone to cancel your account. It seems that every week True is doing something new to alienate another segment of their user base. And that's truly sad for a service that once held out hope of being a quality option.

Online dating services should work on making the user experience more "real" and more "personal". Creating new "spamming" methods does nothing for the innovation or evolution on the online dating industry.

Keep your user experiences personal,


Joe Tracy, editor

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